Alerts

Silverback Alerts proactively monitors your community and notifies you when something unusual happens — a sudden drop in engagement, a wave of members leaving, an unexpected activity spike, and more.

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Alert types

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Severity levels

Each alert is rated by severity:

• 🔴 Critical — requires immediate attention
• 🟡 Warning — something to watch and address soon
• 🔵 Info — a notable pattern worth knowing about

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Running a check

Checks are triggered manually by you. Click Check now on the Alerts page to run a check at any time. The button is rate-limited to once every 4 hours to prevent duplicate alerts.

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Resolving alerts

When you’ve addressed an alert or it’s no longer relevant, click the ✕ button to dismiss it. Dismissed alerts move to the Resolved section at the bottom of the page.

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Avoiding duplicate alerts

Silverback won’t re-trigger the same alert type within a 12-hour window, so you won’t get spammed if the same condition persists across multiple checks.