> ## Documentation Index
> Fetch the complete documentation index at: https://docs.apetopia.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Alerts

> Silverback watches your community 24/7 and flags unusual patterns before they become problems.

Silverback Alerts proactively monitors your community and notifies you when something unusual happens — a sudden drop in engagement, a wave of members leaving, an unexpected activity spike, and more.

<Card title="Open in Apetopia →" href="https://apetopia.co/dashboard/pulse/alerts">
  Go directly to this feature in your dashboard.
</Card>

<Note>
  This is a **Pro** plan feature.
</Note>

<Info>
  Access Alerts from **Silverback → Alerts** in your dashboard sidebar.
</Info>

## Alert types

| Type                | What it means                                                         |
| ------------------- | --------------------------------------------------------------------- |
| **Engagement Drop** | Daily messages fell to less than 40% of your normal average           |
| **Activity Spike**  | Messages surged to 3x your normal average in a single day             |
| **Member Exodus**   | Leaves spiked to 3x your daily average (10+ departures)               |
| **Growth Surge**    | New joins surged to 3x your daily average (20+ joins)                 |
| **Inactivity**      | Zero messages for 2 consecutive days in an otherwise active community |

## Severity levels

Each alert is rated by severity:

* 🔴 **Critical** — requires immediate attention
* 🟡 **Warning** — something to watch and address soon
* 🔵 **Info** — a notable pattern worth knowing about

## Running a check

Checks are triggered manually by you. Click **Check now** on the Alerts page to run a check at any time. The button is rate-limited to once every **4 hours** to prevent duplicate alerts.

## Resolving alerts

When you've addressed an alert or it's no longer relevant, click the **✕** button to dismiss it. Dismissed alerts move to the **Resolved** section at the bottom of the page.

## Avoiding duplicate alerts

Silverback won't re-trigger the same alert type within a 12-hour window, so you won't get spammed if the same condition persists across multiple checks.